Thursday 13 October 2011

ODBC timeout errors - what do they mean?

Are you seeing "ODBC timeout" errors?

If you only see these now and again, they can safely be ignored.  The message means that Tracker is trying to update your SQL database but the server is not responding in a timely fashion.

If you see these errors on a regular basis they need to be investigated.  There are various solutions including database maintenance  plans which can be scheduled to run automatically on the database or specific optimisations which can be made to the Tracker system itself.  These are changes which we need to make on your behalf, so contact the office if you need us to investigate.

No comments:

Post a Comment